FAQ

100–150 pieces per design. We also take small trial orders and ship them LCL.

7 to 10 days from when we agree on the design.

Usually 55–60 days, depending on order quantity.

Yes. Send us your item list, sketches or photos. Our designers develop each item and make samples until you approve them, and we can pack under your brand.

Email your purchase order or sales contract to sales@mekocraft.com. We check it and confirm by email.

FOB Vietnam port, in US dollars. Sea freight and insurance from the port are not included.

T/T or L/C.

Ho Chi Minh City or Hai Phong.

Yes. We ship LCL for small and trial orders.

In 5-ply export cartons with silica gel. Hang tags are added on request.

Every piece is sun-dried and heat-dried, then stored dry until packing. Goods that get wet are dried again before they ship.

Three stages: IQC for incoming material, PQC during production and FQC before packing. Each piece gets a 7-point check at the final stage.

Fumigation and phytosanitary certificates for every shipment, and TÜV SÜD test reports for food contact and heavy metals on request. Our factory and partner factories can meet BSCI or SA8000 audit requirements on request.

Our factory, which is also our registered office, is in Thuan Giao Ward, Ho Chi Minh City (formerly Thuan An, Binh Duong). Weaving is done at our own workshops in Dong Thap and Hau Giang, in the Mekong Delta, where our natural fibers also come from.