FAQ

Below is FAQs which we always receive from our customers. Please refer if it is what you want to know

How can you develop your order items?

You can send us your list of items which you want develop and we can work with you for these developments by our designer team. After finishing the design phase, we will proceed the sample till receiving your approval.

How can you place an order?

The simplest way is email. Just send us your PO/sales contract and we will check and confirm through it.

What about the lead time?

The lead time bases on the order quantity. In the normal case the production time for most products is about 60-65 days.

What payment should you use?

Mekocraft always try to offer a very good way to pay when you have an order. Normally we are using T/T or LC terms for our orders.

What currency should you use?

All prices are FOB price and quoted in Dollar (USD) not excluding delivery and other related or incurred costs. 

Can you get the LCL shipment?

In Mekocraft, we are flexible regarding the quantity of orders, we know that customers need to understand their market that’s why we can work with LCL shipments.

What kind of packing standard to be used?

All packing will follow export standard with carton of 5 plies, silicagel, hang tag if need.

What is the loading port?

Our loading port is normally Ho Chi Minh port or Hai Phong port.

Still have a question?

Please contact us for more information.

Get in touch